Returns & Exchanges
At CrunchLabs, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for all unworn and unwashed items. Simply ensure all original tags are attached to qualify for a full refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and tags remain intact to avoid processing delays.
Print & Attach Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.
Drop Off & Track
Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing